OrbisysTerms of sale
Draft document. This page is a structure to be completed and reviewed by a legal professional before publication. Bracketed items remain to be filled in.
Purpose
These terms govern the sale of licenses for the paid Orbisys editions (Professional, Business) and Enterprise quotes. The Community edition is free. Target customers (businesses only, or consumers too): [To be completed]
Editions and prices
Editions and their features are described in the pricing section. Prices exclude VAT and are in euros. Applicable VAT depending on the customer's country and status: [To be completed]
Ordering and payment
Orders are placed online. Card payments are processed by Stripe. Invoicing: [To be completed]
License delivery
The license key is emailed once Stripe confirms the payment. It is activated by adding it to your instance's configuration file.
Term, renewal and cancellation
Subscriptions are monthly or yearly and renew automatically at each billing date; a new key is then emailed. Cancellation terms: [To be completed]
When a license expires without renewal, the software falls back to the Community edition without interrupting existing monitoring.
Right of withdrawal and refunds
[To be completed]
Support
Email support is included in paid editions; 24/7 support in the Enterprise edition, as quoted. Response times: [To be completed]
Liability and warranties
[To be completed]
Governing law and disputes
[To be completed]